Giftisai – Privacy Policy,Refund & Cancellation Policy
Giftisai (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information.This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you use our website or services.
1. Information We CollectWe collect the following types of information:
i,Personal Details: Name, phone number, email address, event type (wedding, birthday, etc.).
ii,Story Information: Details, voice notes, or text you share for creating your custom song.
iii,Payment Information: Processed securely through third-party payment gateways such as Razorpay or similar. We do not store your card or banking details.
iv,Technical Data: Browser type, device information, and usage data (through cookies or analytics tools).
2. How We Use Your Information
Your data is used to:
i,Create, customize, and deliver your personalized song.
ii,Communicate with you about your order, updates, or support.
iii,Improve our products, services, and user experience.
iv,Send promotional offers or updates (only if you opt in).
3. Data Security
We use secure servers and standard encryption to protect your data. Payment information is handled directly by our trusted payment partners, and we never store sensitive financial details.
4. Sharing of Information
We do not sell or rent your personal information. We may share necessary details only with our professional lyricists, composers, or singers involved in your song creation — all of whom are bound by confidentiality.
5. Your Rights
You may request:
i,Access to your data
ii,Correction or deletion of your data
iii,Withdrawal of consent for marketing communications
iv,To make such a request, email us at giftisaiofficial@gmail.com
6. Cookies
We may use cookies to improve site performance and analyze traffic. You can disable cookies through your browser settings.
7. Retention of Data
We retain your information only as long as necessary to complete your order or as required by law.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
9. Contact Us
For privacy concerns or data requests,
please contact: giftisaiofficial@gmail.com
Giftisai – Refund & Cancellation Policy
At Giftisai, every song we create is uniquely crafted based on your personal story, emotions, and event details. Because each project involves dedicated creative work by professional lyricists, composers, and singers, our products are non-refundable once work has begun.
1. Order Confirmation
i,An order is confirmed once full payment is received through our secure payment gateway.
ii,Once confirmed, our creative team begins writing, composing, and producing your custom song.
2. Cancellation Policy
i,Orders cannot be cancelled after confirmation, since the creative process begins immediately.
ii,If you wish to cancel before any work has started, please contact us within 12 hours of payment at giftisaiofficial@gmail.com
3. Refund Policy
1,Refunds will only be issued under the following limited circumstances:
ii,Duplicate Payment: If you were charged more than once for the same order.
iii,Payment Gateway Error: If the transaction fails but the amount is debited.
iv,Service Non-Delivery: If we are unable to deliver the song due to technical or unforeseen reasons.
v,In such cases, refunds will be processed within 7–10 business days to the original payment method.
4. Creative Satisfaction
Since Giftisai songs are custom creations, minor creative differences or artistic interpretation are not considered grounds for refund. We always aim for your full satisfaction and will make small lyric or vocal adjustments (within reasonable limits) if requested promptly after delivery.
5. Contact Us
For any questions or refund-related concerns
please contact: giftisaiofficial@gmail.com
Chennai, Tamil Nadu, India
Giftisai – Terms and Conditions
Welcome to Giftisai, a platform that creates custom, personalized songs for special occasions.By using our website or placing an order, you agree to these Terms and Conditions.
1. Our Service
Giftisai provides tailor-made songs based on your story, event, and preferences. We collect your details and work with professional artists to compose and produce the final track.
2. Order Process
i,Orders begin only after receiving full payment.
ii,You must provide accurate and complete information (names, event details, and story inputs).
iii,Delivery time is typically within 7–10 business days, depending on project complexity.
3. Payment and Refund Policy
i,Payments are processed securely through third-party gateways.
ii,Due to the personalized nature of our work, refunds are not available once the creative process has started.
iii,Refunds may be considered only in cases of duplicate payments or technical errors.
4. Delivery
i,Songs are delivered digitally via email, WhatsApp, or a secure download link.
ii,We are not responsible for delivery failures caused by incorrect email addresses or network issues.
iii,Minor creative differences or artistic interpretations do not qualify as delivery issues.
5. Intellectual Property
i,The final song is created exclusively for the customer’s personal use.
ii,Giftisai retains the right to use short previews, lyrics, or clips for marketing or portfolio purposes, only with your permission.
iii,The customer cannot resell, reproduce, or use the song commercially without written consent from Giftisai.
6. User Responsibilities
i,You must ensure that any story, lyrics, or content you provide do not infringe on others’ rights (e.g., copyright, privacy).
ii,You agree that Giftisai is not liable for any claims arising from content you submit.
7. Limitation of Liability
Giftisai shall not be liable for:
i,Any indirect or emotional damages arising from song content or delays.
ii,Service interruptions caused by third-party providers or unforeseen events.
8. Changes to Service
We reserve the right to modify or discontinue services, pricing, or policies at any time, with prior notice where applicable.
9. Governing Law
These Terms are governed by the laws of India, and disputes will be subject to the jurisdiction of courts in Tamil Nadu.
10. Contact Us
For any questions,
please reach out: giftisaiofficial@gmail.com
Giftisai provides tailor-made songs based on your story, event, and preferences. We collect your details and work with professional artists to compose and produce the final track.
2. Order Process
i,Orders begin only after receiving full payment.
ii,You must provide accurate and complete information (names, event details, and story inputs).
iii,Delivery time is typically within 7–10 business days, depending on project complexity.
3. Payment and Refund Policy
i,Payments are processed securely through third-party gateways.
ii,Due to the personalized nature of our work, refunds are not available once the creative process has started.
iii,Refunds may be considered only in cases of duplicate payments or technical errors.
4. Delivery
i,Songs are delivered digitally via email, WhatsApp, or a secure download link.
ii,We are not responsible for delivery failures caused by incorrect email addresses or network issues.
iii,Minor creative differences or artistic interpretations do not qualify as delivery issues.
5. Intellectual Property
i,The final song is created exclusively for the customer’s personal use.
ii,Giftisai retains the right to use short previews, lyrics, or clips for marketing or portfolio purposes, only with your permission.
iii,The customer cannot resell, reproduce, or use the song commercially without written consent from Giftisai.
6. User Responsibilities
i,You must ensure that any story, lyrics, or content you provide do not infringe on others’ rights (e.g., copyright, privacy).
ii,You agree that Giftisai is not liable for any claims arising from content you submit.
7. Limitation of Liability
Giftisai shall not be liable for:
i,Any indirect or emotional damages arising from song content or delays.
ii,Service interruptions caused by third-party providers or unforeseen events.
8. Changes to Service
We reserve the right to modify or discontinue services, pricing, or policies at any time, with prior notice where applicable.
9. Governing Law
These Terms are governed by the laws of India, and disputes will be subject to the jurisdiction of courts in Tamil Nadu.
10. Contact Us
For any questions,
please reach out: giftisaiofficial@gmail.com